PRIVACY NOTICE

1. Information We Collect About You

We collect and information about you to provide our services. We may collect information on paper, online forms, telephone, email or a member of staff may collect information from you in person. We will use the information you provide in accordance with the General Data Protection Regulation. Information will be accurate, where necessary kept up to date and will be kept no longer than necessary, in line with our retention policy.

We need to collect information from you in order to: - Deliver our services

- Contact you by post, email or telephone.

- Ask your opinion about our services.

- Update your customer record.

- Help us build a picture of how we are performing at delivering services to you and what services you require. - Process financial transactions including payments involving the council.

2. Information Sharing

We may need to pass your information onto other people or organisations where we are requiredby law to do so or with appropriate justification under the General Data Protection Regulations, for example where the disclosure is necessary to enable our organisation to exercise its statuatory functions.

3. Emails

Unless encrypted, email messages sent via the internet may not be secure and could be intercepted and read by someone else. Please bear this in mind when deciding whether to include personal or sensitive information in any email messages you intend to send to us.

4. How We Protect Your Information

We take our obligations under the General Data Protection Regulations very seriously. The information you provide will be subject to vigourous measures and procedures to make sure it cannot be seen, accessed or disclosed to anyone who should not see it.

5. Further Information

You have the right to ask for access to any information about you we hold. You can request this by emailing

info@binneyandsimsdesign.co.uk.

If you wish to complain or have any questions regarding personal data, information sharing, disclosure or information security, you can do this by emailing info@binneyandsimsdesign.co.uk.